Last updated: 21 June 2026
Because our courses are digital products delivered through live online classes and recorded materials, please read this carefully before paying.
Before access is granted
You may request a full refund any time before you receive your course access or are added to the cohort group.
After access is granted
Once you have received access to the classes, recordings or materials, and/or been added to the learning group, the purchase is generally non-refundable, as the digital content has been delivered.
Exceptions, we will refund or transfer you if:
- You were charged twice for the same course.
- You paid but never received access within 48 hours and we cannot resolve it.
- A cohort is cancelled or rescheduled by us and the new date does not work for you.
How to request
Email risfina.analytics@gmail.com with your name and payment reference within 7 days of purchase. Approved refunds are processed to your original payment method within 14 business days.
Cohort transfers
If you cannot continue, contact us and we will do our best to move you to a later cohort instead of a refund.
Instalment payments
Instalments are available on an exceptional, approved basis only. Where approved:
- Maximum of two (2) instalments;
- Minimum initial deposit: 60% of the total cycle fee, paid before onboarding;
- Remaining 40% due within four (4) weeks of the initial deposit;
- Portal access (recorded materials) is unlocked only upon receipt of full payment, except where a concession has been given;
- Students on instalments attend live classes only until full payment is received;
- All materials are for online viewing only, no downloading or printing;
- Access is personal and non-transferable.